Legal notice
By accessing and using this seafood retail website, you agree to abide by all the following terms and disclaimers.
1. Website Content
We strive to ensure that all texts, product images, weight specifications, origin introductions and product descriptions of frozen seafood displayed on this website are accurate, up-to-date and reliable. Our operational team regularly inspects, revises and updates all website content to deliver a trustworthy browsing and shopping experience for global customers.
2. Accuracy of Information
We make every effort to verify the authenticity, completeness and accuracy of all seafood-related information on the site, including product origins, net weight specifications, thawing guidelines, storage requirements and product feature descriptions. Minor typographical errors, delayed data synchronization or page update delays may occasionally occur. If you find any inconsistent, misleading or incorrect information, please contact our customer service team promptly. We will conduct immediate verification and rectification.
3. Use of Information
All information published on this website is for general reference only, assisting customers in seafood selection, comparison and purchase. Before placing orders or making consumption decisions, we recommend you double-check key details such as storage methods, edible ways, shelf life and import requirements via customer consultation if necessary. We shall not be liable for any losses arising from purchase decisions solely based on unconfirmed website information.
4. External Links
To help customers obtain supplementary information such as seafood thawing tutorials, cooking guides and fresh-keeping tips, our website may embed hyperlinks to third-party platforms. We only link to credible and publicly recognized third-party websites, but we have no control over their content, service standards, privacy policies and business operations. We assume no liability for disputes, losses or risks caused by your access to third-party sites through our links.
5. Website Availability
We conduct daily technical maintenance to ensure 24/7 website accessibility, including product browsing, order inquiry and checkout functions. Temporary website downtime, page loading failures or functional interruptions may occur due to server maintenance, system upgrades, network failures or unexpected technical issues. We are not responsible for any shopping inconvenience or lost benefits caused by temporary service suspension.
6. Legal Compliance
We strictly comply with all applicable local, national and cross-border e-commerce laws, food safety regulations, imported food supervision rules and consumer protection policies. No clause in this legal notice shall be interpreted to restrict or deprive any statutory consumer rights that cannot be excluded by relevant laws and regulations.
7. Seafood Product Information
We fully commit to presenting real product appearances, accurate net weights, standard origin information and true product features for all frozen seafood, including mackerel fillets, white shrimp and other frozen aquatic products. Due to shooting lighting, screen color deviation, natural seafood individual differences, manual weighing slight errors and production batch differences, subtle disparities may exist between online images and actual products. Please confirm all product questions with our support team before payment. We only undertake after-sales obligations within the scope stipulated by consumer protection laws.
8. Intellectual Property
All original content on this website, including seafood product photos, parameter texts, product copywriting, brand logos, packaging designs and scene display pictures, are either fully owned by us or legally authorized for commercial use. All intellectual property rights are protected by global copyright, trademark and related intellectual property laws. Unauthorized copying, downloading, reproduction, modification and commercial secondary use of any website content without written permission is strictly prohibited. We reserve the right to pursue legal compensation for all infringement behaviors.
9. Seafood Storage & Usage Disclaimer
All our seafood products are processed, frozen and packaged in compliance with international food safety standards. Product deterioration, spoilage, taste loss or safety risks caused by improper manual operation shall not be our liability, including failure to freeze storage in time, incorrect thawing methods, overlong room-temperature placement, improper cooking operation and violation of product fresh-keeping guidelines. We strongly recommend following the professional storage and thawing instructions attached to each seafood product.
10. Order & Logistics Disclaimer
The estimated delivery time and in-stock quantity displayed on the website are for reference only. Objective uncontrollable factors may lead to stock shortage, cold-chain logistics delays, package extrusion during transit and cross-border customs clearance delays. We will actively assist customers in handling related problems, but we shall not be responsible for any indirect losses, including meal arrangement delays and personal schedule changes caused by the above uncontrollable situations.